Privacy Policy
MVPHub is a service provided by Ceyentra Technologies (Pvt) Ltd (“Ceyentra,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal, business, and project information you share with us.
1. Information We Collect
We may collect:
- Your name, email address, telephone number, company, and country.
- Information submitted through consultation, contact, or application forms.
- Product ideas, requirements, documents, designs, source code, and other project materials.
- Basic website usage information, such as browser type, IP address, visited pages, and cookies.
Please provide only the information required for your inquiry or project.
2. How We Use Your Information
We use collected information only to:
- Respond to inquiries and assess whether a project is suitable for MVPHub.
- Prepare proposals, estimates, agreements, and project plans.
- Design, develop, test, deliver, and support agreed solutions.
- Communicate project updates and provide requested services.
- Improve our website, services, security, and customer experience.
- Fulfil contractual, legal, accounting, and regulatory obligations.
We will not sell or rent your personal information.
3. Confidentiality of Ideas and Project Information
We treat product ideas, business plans, requirements, documents, source code, credentials, customer data, and other non-public materials as confidential.
Access is limited to authorized personnel and approved service providers who require the information to deliver the agreed service. Such parties are expected to follow appropriate confidentiality and data-protection obligations.
We will not publish, disclose, reuse, or present your idea or project as a portfolio item, testimonial, or case study without your prior written permission. A separate Non-Disclosure Agreement may also be signed where required.
4. AI-Assisted Tools
We may use approved AI-assisted tools to support activities such as design, development, testing, documentation, and quality review.
Confidential information will not be intentionally submitted to public AI tools for model training. Where AI tools are used, we apply reasonable controls and remain responsible for reviewing the resulting work. Project-specific AI usage may be further defined in the applicable proposal or agreement.
5. Sharing of Information
We may share limited information with trusted providers supporting:
- Cloud hosting and data storage.
- Email and business communications.
- Analytics and website operations.
- Project management and software development.
- Payment processing, accounting, legal, or compliance activities.
Information will be shared only when reasonably necessary for the relevant purpose. We may also disclose information when legally required or when necessary to protect our rights, systems, users, or the public.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, loss, alteration, misuse, or disclosure. These may include access controls, secure communication, authentication, backups, and confidentiality obligations.
No online system can guarantee complete security. We will nevertheless take reasonable steps to protect your information and respond appropriately to identified security incidents.
7. Data Retention
We retain information only for as long as reasonably required to:
- Respond to your inquiry or deliver the requested service.
- Maintain business, contractual, and financial records.
- Provide support and protect legal rights.
- Meet applicable legal or regulatory requirements.
Information that is no longer reasonably required will be securely deleted or anonymized, subject to applicable retention obligations.
8. Your Rights
Subject to applicable law, you may request to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Withdraw consent where processing is based on consent.
- Request deletion or restriction of eligible information.
- Object to certain uses of your information.
- Stop receiving optional marketing communications.
Some information may need to be retained to fulfil contractual, legal, security, or record-keeping obligations.
9. Cookies
Our website may use essential cookies and limited analytics technologies to maintain functionality, understand website usage, and improve the user experience. You may control non-essential cookies through your browser or available cookie preferences.
10. Third-Party Services
Our website or service may contain links to third-party websites or use third-party platforms. Their privacy practices are governed by their own policies, and we recommend reviewing those policies before providing information.
11. Changes to This Policy
We may update this Privacy Policy when our services, technologies, or legal obligations change. The latest version will be published on our website with its effective date.
12. Contact Us
For privacy questions or requests, contact:
Ceyentra Technologies (Pvt) Ltd
Email: info@ceyentra.com