Enter each location's operational KPIs
Average wait time, cancellation rate, utilization, and a patient-experience score (0–100) for each location — add as many as your organization has.
HEALTHTECH & HEALTHCARE MVP
ClinicBenchmark
Enter wait time, cancellations, utilization, and patient-experience scores for each of your locations and see a real cross-location ranking with a composite operational score.
- Composite score normalizes each KPI across locations
- Recalculates live as you edit any location
- Runs entirely in your browser
Locations
Ranking
How it works
Each KPI is normalized relative to your locations
Since wait time and cancellation rate are better when lower, and utilization and experience are better when higher, every metric is normalized to a 0–100 "better is higher" scale before combining.
A composite score ranks locations and flags outliers
The four normalized scores are averaged into one composite score per location, and each location is flagged for whichever KPI it is worst-in-org on — the exact next thing to investigate.
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Frequently asked questions
How does normalization work across different KPI directions?
Wait time and cancellation rate are "lower is better," while utilization and experience score are "higher is better." Each metric is rescaled to a common 0–100 range within your entered locations, so the composite score isn't skewed by mixing directions or units.
How many locations can I compare?
The demo ships with four sample locations, each independently editable. A production Clinic Benchmark would let you add or remove locations freely and save results.
Is my organization's data uploaded anywhere?
No. All calculations run client-side in your browser — nothing is sent to a server or stored beyond your current session.
What do the flags on the worst-ranked location mean?
Each location is checked against every KPI to see if it is the single worst performer org-wide on that metric (e.g. "Longest wait time in the org") — a quick way to spot which lever to pull first at that site.
Does the composite score account for location size or patient volume?
Not in this demo — it treats each KPI equally across locations regardless of size. A production version would let you weight metrics or adjust for volume differences between a flagship clinic and a small satellite site.
How We Compare
| Feature | MVPHub | Multi-tab spreadsheet comparisons | Practice-management system reports per location |
|---|---|---|---|
| Normalized cross-location composite score | Included | Not included | Limited |
| Automatic worst-KPI flagging per location | Included | Not included | Not included |
| Add/edit locations instantly, no setup | Included | Included | Not included |
| Runs entirely client-side | Included | Included | Not included |
Spreadsheets require manual formula-building to normalize and rank mixed-direction KPIs; most practice-management reports show one location at a time rather than a ranked comparison. MVPHub normalizes and ranks automatically as you type.
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