CONTEXTUAL INQUIRY PLAN

Contextual Inquiry Planner

Plan an observation session that reveals how people work in their real environment, including tools, constraints, interruptions, and handoffs.

  • Uses your inputs in a transparent calculation
  • Instant result with practical next steps
  • No signup required

Planning guidance only. Validate important decisions with customer evidence and your delivery team.

How it works

1

Choose a real task

Observe an actual workflow such as reconciling a record, preparing a report, or responding to a request.

2

Watch before asking

Notice workarounds, interruptions, duplicate entry, and handoffs before requesting explanations.

3

Capture context and exceptions

Record the tools, constraints, and edge cases that shape behaviour.

Frequently asked questions

How is contextual inquiry different from an interview?

It prioritises observing work in context, reducing reliance on memory or idealised descriptions.

Do we need to record sessions?

Not necessarily. Obtain consent and use notes when recording would be intrusive or unsuitable.

What should we avoid?

Avoid teaching participants a new process or steering them toward your proposed solution during observation.

How We Compare

Feature MVPHub NotionGoogle Sheets
Focused research framework Included Limited Limited
Transparent readiness score Included Not included Limited
Focused next step Included Limited Limited

Notion and Google Sheets are flexible places to record research. This tool adds a focused, transparent readiness calculation for one validation job.

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