HEALTHTECH & HEALTHCARE MVP

FaxFlow Health

Paste incoming fax text (or pick a sample) and see it classified into a document type and routed to the right administrative queue — the way a fax digitization workflow would triage it before a human ever opens it.

  • Keyword/pattern classification, fully client-side
  • Routes to a configured administrative queue
  • Flags urgent documents automatically

Click Classify & route to see the document type, routing queue, and confidence.

How it works

1

Paste fax text or pick a sample document

Provide the text content of an incoming fax — a referral letter, lab result, prior authorization, prescription, or records request — or choose one of the built-in samples.

2

Keyword/pattern rules classify the document

A rule set scans the text for phrases characteristic of each document type (e.g. "referring physician" for referrals, "prior authorization" for auth requests) and picks the best match, entirely client-side.

3

See the routing queue and urgency flag

Each document type maps to a configured administrative queue (referrals intake, results review, pharmacy, billing, and more), with an urgency flag raised when the text contains words like "STAT" or "urgent".

Frequently asked questions

What classification method does this use?

A transparent keyword/pattern rule set — each document type has a list of characteristic phrases, and the type with the strongest keyword match wins. This mirrors the first classification pass a real fax-digitization pipeline would run before any OCR or ML model.

Does this send my fax content anywhere?

No. Classification runs entirely in your browser with a client-side rule engine — nothing is uploaded or stored on a server.

What happens if the text doesn't match any document type?

It is routed to a manual triage queue rather than being force-fit into the wrong category, the same fallback a real routing workflow should use for unrecognized documents.

Can I customize the routing queues and keywords?

This demo uses a fixed representative rule set covering common healthcare fax types. A production Fax Flow Health workflow would let administrators configure document types, keywords, and destination queues per organization.

Does this replace OCR for scanned/image faxes?

No — this demo classifies text you provide directly. A production version would run OCR on the incoming fax image first, then apply this same classification and routing logic to the extracted text.

How We Compare

Feature MVPHub Manual fax triage by admin staffGeneric OCR/document-capture tools
Healthcare-specific document types Included Included Limited
Automatic queue routing Included Not included Limited
Transparent, inspectable classification logic Included Included Not included
Runs instantly with no setup Included Included Not included

Manual triage is accurate but slow and inconsistent across staff; generic document-capture tools handle OCR well but lack healthcare-specific routing logic. MVPHub demonstrates the classification and routing mechanism directly, with results in seconds.

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