Describe the workflow
Enter steps to complete, decision points, required fields, and page loads for the task.
FRICTION MEASUREMENT
Friction Score
Gives any screen or workflow a measurable friction score based on complexity, choices, interactions, and cognitive load.
- Uses your inputs in a transparent calculation
- Instant result with practical next steps
- No signup required
Planning guidance only. Validate important decisions with customer evidence and your delivery team.
YOUR INPUTS
Build your result
Complete every field. The result updates only when you choose Calculate.
How it works
Get a friction score
Friction Score weighs each factor against thresholds that correlate with drop-off and task abandonment.
Cut and re-check
Remove unnecessary steps, decisions, and fields, then re-run the score.
Continue learning: Who should approve MVP requirements?
Frequently asked questions
Does this apply to any workflow, not just onboarding?
Yes — checkout, signup, settings changes, or any multi-step task can be scored the same way.
Why do decision points matter as much as steps?
Every choice a user has to make adds cognitive load even if it doesn't add a visible step — this tool weighs both.
What's a good Friction Score for an MVP?
Above 70 is comfortable for most tasks. Below 50 usually signals the workflow needs to be cut down before launch, not just polished.
How We Compare
| Feature | MVPHub | Funnel analytics drop-off reports | Manual task-time observation |
|---|---|---|---|
| Score before a build exists | Included | Not included | Limited |
| Structural, repeatable scoring | Included | Not included | Not included |
| Real user drop-off data | Not included | Included | Limited |
| Free | Included | Not included | Included |
Funnel analytics show real drop-off, but only after launch and instrumentation. Friction Score estimates friction risk from the workflow's structure before that data exists.
Related tools
Embed this tool
Add this tool to your site with the canonical iframe below. It remains hosted and maintained by MVPHub.