HEALTHTECH & HEALTHCARE MVP

PortalAdopt

Enter your patient-portal funnel numbers and get a real activation/engagement breakdown, an opportunity score, and specific recommendations for growing digital self-service adoption.

  • Recalculates live as you adjust inputs
  • Funnel-stage breakdown, not a single vanity number
  • Runs entirely in your browser

Opportunity score

How it works

1

Enter your portal funnel numbers

Total patients, how many were invited, how many activated an account, how many were active in the last 90 days, and self-service actions taken via the portal vs. still handled by phone.

2

The funnel is broken into stage-by-stage rates

Invite rate, activation rate, 90-day engagement rate, and self-service share are each calculated separately, so you can see exactly which stage is leaking adoption rather than one blended number.

3

An opportunity score weighs the gaps

Each funnel-stage gap is weighted (activation and engagement weighted heaviest) into a single 0–100 opportunity score, paired with specific recommendations for the weakest stage.

Frequently asked questions

How is the opportunity score calculated?

It weights the shortfall at each funnel stage — invite rate (20%), activation rate (30%), 90-day engagement rate (25%), and self-service share (25%) — so a low activation or engagement rate contributes more to the score than a low invite rate alone.

What counts as a "self-service action"?

Any transaction a patient could complete via the portal instead of a phone call — appointment requests, prescription refills, or secure messaging. Comparing portal-completed vs. call-center-completed volume of the same action types shows true self-service substitution, not just login counts.

Is my patient data uploaded anywhere?

No. You enter aggregate counts, not patient-level data, and every calculation runs in your browser — nothing is sent to a server.

Why separate activation rate from engagement rate?

A patient can activate an account once and never return. Tracking 90-day active use separately from one-time activation reveals adoption problems that a simple "accounts created" metric hides.

Can this replace my EHR/portal vendor's built-in analytics?

No — this is a standalone calculator for exploring the funnel-stage mechanics with your own numbers. A production Portal Adopt integration would pull these figures automatically from your patient portal and EHR.

How We Compare

Feature MVPHub EHR/portal vendor analytics dashboardsManual spreadsheet tracking
Funnel-stage breakdown (invite/activate/engage) Included Limited Limited
Weighted opportunity score with recommendations Included Not included Not included
No vendor lock-in or setup required Included Not included Included
Runs entirely client-side Included Not included Included

Vendor portal analytics vary widely in depth and often bundle metrics into one adoption number; manual spreadsheets take time to build and maintain. MVPHub isolates each funnel stage and scores the opportunity instantly from numbers you already have.

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