PROBLEM VALIDATION

Problem Frequency Estimator

Enter what you've observed in customer research and get a calculated frequency score with a confidence tier.

  • Uses your inputs in a transparent calculation
  • Instant result with practical next steps
  • No signup required

Planning guidance only. Validate important decisions with customer evidence and your delivery team.

How it works

1

Enter your interview data

How many people you spoke with, how many mentioned the problem, and their most common self-reported frequency.

2

We calculate a frequency score

Annual occurrence rate, mention rate across your sample, and description consistency are weighted into a single 0-100 score.

3

Get a confidence-adjusted verdict

A small sample gets flagged as low confidence even with a high score, so you don't over-commit on thin evidence.

Frequently asked questions

Where do the numbers come from?

Entirely from what you enter — your own interview counts and the frequency band people reported. The tool does not access any external research data.

Why does sample size affect confidence separately from the score?

A high score from 3 interviews and a high score from 30 interviews mean very different things. Separating frequency from confidence keeps you from treating early signal as certainty.

What counts as a good mention rate?

There's no universal cutoff, but if fewer than a third of a reasonably sized sample mentions the problem unprompted, it's worth questioning whether it's the priority problem for that segment.

Can I use this for a single interview?

You can, but treat the result as anecdotal. The confidence tier will flag single or very small samples as low confidence so you don't over-index on one conversation.

How We Compare

Feature MVPHub DovetailNotion
Instant frequency score from your inputs Included Not included Not included
Confidence tier tied to sample size Included Not included Not included
Full transcript storage & tagging Not included Included Limited
Team-wide research repository Not included Included Included

Dovetail and Notion are strong places to store and organize full interview transcripts. MVPHub gives you a fast, transparent frequency calculation from the numbers you've already gathered.

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