WAITLIST MATCH SCORE

Slot Recover

Enter a cancelled slot and a waiting patient's details to get a calculated match score for offering them the newly open appointment.

  • Uses your inputs in a transparent calculation
  • Instant result with practical next steps
  • No signup required

Planning guidance only. Validate important decisions with customer evidence and your delivery team.

How it works

1

Enter the cancellation and the candidate patient

Provide the waiting patient's priority tier, how well the open slot fits their stated availability, how much notice you can give, and their distance from the clinic.

2

We calculate a weighted match score

Priority, availability fit, notice, and distance are each weighted and summed to 100, then reduced by a no-show penalty if the patient has a recent history of missed appointments.

3

Get a clear offer-or-skip recommendation

A strong match means offer immediately; a weak one means try the next waitlist candidate instead of wasting outreach time.

Frequently asked questions

Is this operational planning aid medical or clinical advice?

No. Slot Recover is a scheduling-operations calculator, not medical or clinical guidance. It does not store or transmit real patient data — every calculation runs locally in your browser.

How is the no-show penalty calculated?

Each recent no-show subtracts 8 points from the match score, capped at a 30-point maximum reduction, so a patient with a heavy no-show history scores lower even with high priority and a good slot fit.

Why does notice time matter so much?

Under 6 hours of notice scores lowest because patients are less likely to be able to rearrange their day, while 24+ hours gets full marks since most patients can plan around it.

Does this replace a real waitlist management system?

No. This gives a single manual match check for one cancellation and one candidate. A dedicated system would automatically scan your whole waitlist and text or call the best match without manual scoring.

What if two patients score similarly?

Run the check for both and offer the higher scorer first with a short response window, then move to the second if they decline — the score is meant to sequence outreach, not make an irreversible decision.

How We Compare

Feature MVPHub SolvNexHealth
Instant single-match scoring, no signup Included Not included Not included
Transparent, traceable weighting Included Not included Not included
Automated full-waitlist scanning and texting Not included Included Included
Two-way patient self-scheduling Not included Included Included

Solv and NexHealth automate waitlist-to-slot matching across an entire practice once integrated with your scheduling system. MVPHub's tool is a fast manual check for a single cancellation using the details you already have.

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