KIOSK ADOPTION & EFFICIENCY

Kiosk Flow

Enter your kiosk check-in volume and completion times to get a calculated adoption and efficiency score against staff-assisted check-in.

  • Uses your inputs in a transparent calculation
  • Instant result with practical next steps
  • No signup required

Planning guidance only. Validate important decisions with customer evidence and your delivery team.

How it works

1

Enter check-in and timing data

Total daily check-ins, how many completed fully via kiosk, and average kiosk vs staff-assisted completion time.

2

We calculate an efficiency score

Adoption rate and the kiosk's speed advantage over staff-assisted check-in combine into one efficiency score, plus an estimated daily staff-minutes saved.

3

Get a specific improvement focus

The result flags whether adoption, speed, or both need attention before investing further in self-service.

Frequently asked questions

Does Kiosk Flow run our actual kiosk software?

No. This is a standalone scoring calculator — you enter check-in and timing numbers your front desk already tracks, and it computes an adoption and efficiency score from that. It doesn't connect to any kiosk hardware or software.

How is the staff-minutes-saved estimate calculated?

It multiplies kiosk completions by the difference between staff-assisted and kiosk completion times — a direct, transparent estimate based on the averages you enter, not a simulated model.

What if our kiosk is slower than staff-assisted check-in?

The score reflects that honestly — a negative speed advantage lowers the efficiency score, and the recommendations will point to reviewing the kiosk flow rather than assuming self-service is automatically better.

Is this medical, legal, or clinical advice?

No. Kiosk Flow is an operational planning aid only. It does not diagnose, does not process or store any real patient demographic data, and performs no real form completion or directions — all calculation happens client-side with no backend.

How We Compare

Feature MVPHub PhreesiaClearwave
Quick adoption and efficiency scoring Included Not included Not included
Staff-time-saved estimate Included Not included Not included
Actual self-service kiosk check-in software Not included Included Included
Insurance verification and payment collection at kiosk Not included Included Included

Phreesia and Clearwave are full self-service check-in kiosk platforms. Kiosk Flow is a standalone planning calculator to check whether your current kiosk setup is actually saving staff time before expanding its use.

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