Enter both queues' current status
Average wait time and number of patients currently waiting for each of two provider queues.
QUEUE IMBALANCE
Enter current wait times and patients waiting for two provider queues to get a calculated imbalance score and a rebalancing recommendation.
Planning guidance only. Validate important decisions with customer evidence and your delivery team.
YOUR INPUTS
Complete every field. The result updates only when you choose Calculate.
Average wait time and number of patients currently waiting for each of two provider queues.
The gap between the two queues' wait times, as a share of the longer wait, becomes the imbalance score.
The result names the more delayed queue and estimates how many waiting patients would need to move to even things out.
Continue learning: MVP development checklist · UX metrics worth measuring
No. It calculates the imbalance and suggests an approximate number of patients to redirect — any actual patient movement is a clinical and staffing decision made by your team, never automated.
It's roughly half the difference in waiting-patient counts between the two queues, which would move both queues toward an even split — a starting estimate, not a precise scheduling algorithm.
Run it once per pair of queues you want to compare. For more than two, compare the most and least delayed queues first since that's usually where the biggest imbalance is.
No. Queue Balance is an operational planning aid only. It does not perform clinical triage, does not diagnose, and does not store or transmit any real patient data — all calculation happens client-side with no backend.
| Feature | MVPHub | Qless | Skedulo |
|---|---|---|---|
| Quick two-queue imbalance scoring | Included | Limited | Limited |
| Redirect-count estimate | Included | Not included | Not included |
| Live queue management and patient notifications | Not included | Included | Included |
| Multi-location real-time queue dashboards | Not included | Included | Included |
Qless and Skedulo provide live, automated queue management across locations. Queue Balance is a fast, standalone way for front-desk staff to check whether two queues need manual rebalancing right now.
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