QUEUE IMBALANCE

Queue Balance

Enter current wait times and patients waiting for two provider queues to get a calculated imbalance score and a rebalancing recommendation.

  • Uses your inputs in a transparent calculation
  • Instant result with practical next steps
  • No signup required

Planning guidance only. Validate important decisions with customer evidence and your delivery team.

How it works

1

Enter both queues' current status

Average wait time and number of patients currently waiting for each of two provider queues.

2

We calculate an imbalance score

The gap between the two queues' wait times, as a share of the longer wait, becomes the imbalance score.

3

Get a specific redirection suggestion

The result names the more delayed queue and estimates how many waiting patients would need to move to even things out.

Frequently asked questions

Does Queue Balance automatically move patients between queues?

No. It calculates the imbalance and suggests an approximate number of patients to redirect — any actual patient movement is a clinical and staffing decision made by your team, never automated.

How is the number of patients to redirect calculated?

It's roughly half the difference in waiting-patient counts between the two queues, which would move both queues toward an even split — a starting estimate, not a precise scheduling algorithm.

Can I use this for more than two queues?

Run it once per pair of queues you want to compare. For more than two, compare the most and least delayed queues first since that's usually where the biggest imbalance is.

Is this medical, legal, or triage advice?

No. Queue Balance is an operational planning aid only. It does not perform clinical triage, does not diagnose, and does not store or transmit any real patient data — all calculation happens client-side with no backend.

How We Compare

Feature MVPHub QlessSkedulo
Quick two-queue imbalance scoring Included Limited Limited
Redirect-count estimate Included Not included Not included
Live queue management and patient notifications Not included Included Included
Multi-location real-time queue dashboards Not included Included Included

Qless and Skedulo provide live, automated queue management across locations. Queue Balance is a fast, standalone way for front-desk staff to check whether two queues need manual rebalancing right now.

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