CARE COORDINATION SIGNALS

Referral Leak

Enter a referral's timeline and follow-up status to get a calculated leakage-risk score, so your team can prioritize outreach before the patient falls through the cracks. Informational guidance only, not a clinical decision.

  • Uses your inputs in a transparent calculation
  • Instant result with practical next steps
  • No signup required

Planning guidance only. Validate important decisions with customer evidence and your delivery team.

How it works

1

Enter the referral's current status

Days since referral, whether an appointment is scheduled, attendance status, follow-up attempts, priority, and communication method used.

2

We calculate a leakage-risk score

Time elapsed, scheduling status, attendance, follow-up effort, and communication method are weighted together and amplified by referral priority.

3

Get a prioritized outreach action

The recommended next step matches the risk level, from immediate care-coordinator escalation to routine tracking.

Frequently asked questions

What counts as a referral 'leaking'?

A referral leaks when it never results in a scheduled appointment, or the patient never attends, despite time passing — meaning the intended care never happened.

Why does referral priority amplify the score instead of just adding to it?

The same delay or missed follow-up matters more for an urgent or emergency referral, so priority is applied as a multiplier on top of the base risk rather than a flat addition.

Is this a replacement for a referral management system?

No. It's a fast, single-referral check using details you already track. A dedicated referral management or care coordination platform will track this automatically across your whole caseload.

Does a high score mean the patient definitely won't get care?

No — it's a prioritization signal for your care coordination team, not a certainty. It flags which referrals deserve outreach attention first.

How We Compare

Feature MVPHub Epic (Referral Management)Kyruus
Quick single-check leakage risk score Included Limited Limited
No signup or system integration required Included Not included Not included
Automated tracking across an entire referral caseload Not included Included Included
Direct scheduling and provider network routing Not included Included Included

Epic's referral tools and Kyruus track and route referrals automatically across an entire network once deployed. Referral Leak gives a fast, manual risk check for one referral using details you already know.

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